Confirm eligibility
Review the eligibility criteria and when a comprehensive eye exam is the better option.
Check whether online renewal is appropriate.
If your vision is stable and you have no new symptoms, contact us to check availability and eligibility in your state.
Online intake
Licensed provider review
Target response in about 24 hours
Before you begin
Stable vision, routine renewal
New symptoms, sudden changes, pain, flashes, or injury require in-person care.
Complete intake
Identity, current Rx details, and medical disclosures are collected before the assessment begins.
Licensed review
Clinical review determines whether the prescription can be renewed or whether an in-person exam is required.
Continue shopping
Use the renewed prescription for eligible lens or contact orders.
Online renewal may fit if you
- Need a simple prescription continuation, not a first-time diagnosis
- Want to reorder lenses or contacts without waiting on a separate appointment
- Have stable vision and no new eye-health concerns
When to book a comprehensive exam
- New symptoms or eye health concerns
- Complex clinical needs requiring a full comprehensive exam
- Cases where licensed review determines the remote pathway is not appropriate
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Health and eligibility note
An online renewal is not a comprehensive eye-health exam and is not appropriate for emergencies or new symptoms. Availability depends on jurisdiction and licensed-provider review.
Put the renewed prescription to work
Continue into lens replacement or contact reordering with your updated information ready.