New here? Meet Vivi, your guide to better lenses. See how it works
V Visionneby Visionne Work.

Keep your frames. We’ll make the lenses.

Choose a lens type, add your prescription, and send us the frames. An optical specialist checks every order before it goes to the lab.

Replace my lenses How mail-in works
You will not be charged until an optical specialist approves the order.
I’m Vivi.I’ll explain each lens choice as you go.
Vivi, Visionne's cheerful optical guide
Still love this pair?Good. That’s the whole idea.

Your order is reviewed by a person.

The builder collects the facts. Our optical team checks the frame, prescription, and lens combination before production.

01

Choose what the glasses need to do.

Single vision, progressives, readers, sun lenses, and screen filters are described without lab shorthand.

02

Add the prescription now or later.

Upload a copy, enter the values yourself, or send it after you receive an order number.

03

Choose how to send the frame.

Print a prepaid label for your own box or request a protective mailer.

04

Get a confirmed price before production.

We inspect the frame details, verify the prescription, and confirm the lens choice before sending an invoice.

Lenses first. Frames and contacts when you need them.

Replacement lens illustration Lens replacement

Replace the lenses, not the frame.

Update a prescription, replace scratched lenses, or convert a clear pair to sunglasses.

Price replacement lenses
Eyeglass frame illustration Frames

A small, considered frame collection.

Browse everyday acetate, lightweight metal, sun, and sport shapes.

Browse frames
Contact lens illustration Contacts + Rx

Reorder from your box or blister pack.

Use the brand, power, base curve, and diameter from your current prescription.

Reorder contacts

Order online. Send us the frame.

1

Choose lenses

Select the vision type, material, and finish. The estimate updates with each choice.

2

Submit the details

Add the prescription and return address. We issue an order number immediately.

3

Ship the frame

Pack it in your own sturdy box or wait for a Visionne mailer.

4

Review and approve

We confirm the job and price. You approve the invoice before work starts.

Start with the frame you already own.

  • Acetate, metal, and mixed-material frames
  • Single vision, reader, and progressive prescriptions
  • Clear, light-responsive, blue-light, and sun treatments
  • Special review for rimless, wrap, vintage, and delicate frames
Vivi holding a finished lens

Price your replacement lenses.

Choose the options now. We will review the frame and prescription before asking for payment.

Replace my lensesRead common questions