Legal / Health information

Which privacy notice applies?

A plain-language explanation of retail prescription information, HIPAA, and provider-controlled clinical records.

Effective
September 3, 2026
Related
Consumer health data policy
On this pageVisionne recordsHIPAA contextProvider recordsYour rightsContact

Not every organization that handles health-related information is a HIPAA covered entity. The applicable privacy rules depend on the organization, service, data, and transaction.

1. Visionne retail and optical records

Visionne receives prescription and measurement information to prepare and fulfill optical products. Visionne handles that information under its Privacy Policy, Consumer Health Data Privacy Policy, contracts, and applicable law.

2. HIPAA context

This page is not a HIPAA Notice of Privacy Practices

Visionne does not represent through this website that Visionne Work. is a HIPAA covered health care provider or health plan. A HIPAA Notice of Privacy Practices is issued by a covered entity for the protected health information it controls.

If Visionne acts as a service provider or business associate to a covered entity in a particular arrangement, the contract and applicable HIPAA requirements govern that work. This public notice does not replace those obligations.

3. Licensed-provider records

A licensed provider involved in prescription renewal or another clinical service may be a HIPAA covered entity or may be governed by other health privacy laws. The provider will identify the notice that applies to its clinical records. Contact that provider for access, amendment, restriction, accounting, or complaint rights relating to provider-controlled records.

4. Rights for information held by Visionne

Use Your Privacy Choices to request access, correction, deletion, or another eligible right for information controlled by Visionne. We may need to distinguish Visionne order records from records maintained by a provider.

5. Questions

Visionne Work.
167 Madison Avenue
New York, NY 10016
nyc@visionnework.com
646-358-2763