Privacy rights vary by residence and may be subject to legal exceptions. We extend a practical request process to U.S. customers even when a specific state law may not apply.
1. Available requests
- Access or confirm whether we process your information.
- Correct inaccurate personal information.
- Delete eligible personal information.
- Receive a portable copy where required.
- Limit eligible uses of sensitive personal information.
- Opt out of sale, targeted advertising, or qualifying profiling.
- Withdraw consent for consumer health data or appeal a denied request.
Visionne does not currently sell personal information or use it for cross-context behavioral advertising. We will still record an opt-out request.
2. Identity verification
We compare the information you provide with records reasonably available to us. We may email you for confirmation or ask for limited additional information. Do not submit a full prescription, government ID number, payment card, or other unnecessary sensitive information in this form.
An authorized agent may submit a request, but we may require proof of authorization and may verify the request directly with the consumer unless law provides otherwise.
3. Submit a request
4. Appeals and non-discrimination
If we deny a request, our response will explain the reason and any available appeal process. Select "Appeal a prior decision" above and include the earlier reference number. You may also contact the regulator identified in our appeal response. Visionne will not unlawfully discriminate against you for exercising a privacy right.