Visionne Work. provides this notice at or before collection. The categories collected in a particular interaction depend on whether you browse, contact us, subscribe, visit the studio, or submit an order or prescription workflow.
1. Categories and purposes
| California category | Examples | Business or commercial purposes |
|---|---|---|
| Identifiers | Name, email, phone, postal address, IP address, order ID | Orders, delivery, service, security, communications, legal compliance |
| Customer records | Contact details, signature or verification information where needed | Identity verification, support, records, fraud prevention |
| Commercial information | Products considered or requested, lens selections, estimates, purchases, returns | Fulfillment, customer care, product improvement, accounting |
| Internet activity | Browser, device, pages requested, timestamps, interactions, security logs | Site operation, diagnostics, security, performance |
| Audio, electronic, or visual information | Messages, prescription images, photos you send, support communications | Order review, service, issue resolution, legal compliance |
| Professional information | Prescriber identity and contact information appearing on a prescription | Prescription verification and fulfillment |
| Inferences | Product or service preferences based on your selections | Provide requested products and support; not behavioral advertising |
| Sensitive personal information | Account credentials if introduced, precise prescription and health-related data, contents of private communications | Provide requested optical or provider-related service, security, legal compliance |
2. Sensitive personal information
Visionne uses prescription and health-related information only to provide requested products or services, verify eligibility, maintain security, comply with law, and perform other uses permitted without a right to limit. We do not use sensitive information to infer unrelated characteristics or for advertising profiles.
3. Sale, sharing, and advertising
Visionne does not currently sell personal information or share it for cross-context behavioral advertising. We do not knowingly sell or share personal information of consumers under 16. See Advertising Choices.
4. Retention
We retain each category only as long as reasonably necessary for the stated purposes, including order support, warranty or remake administration, legal requirements, dispute resolution, security, and fraud prevention. The period varies with the relationship and record.
5. California rights
Subject to applicability and exceptions, California consumers may request to know, access, correct, or delete information; obtain information about disclosures; opt out of sale or sharing; limit certain uses of sensitive information; and receive equal service and pricing when exercising rights.
Use Your Privacy Choices or call 646-358-2763. We honor qualifying Global Privacy Control signals as an opt-out for the browser that sends the signal.