.hiw-hero { position: relative; padding: clamp(4.5rem, 8vw, 7.5rem) 0; overflow: hidden; border-bottom: 1px solid var(--ink-950); background: var(--lime-soft); }
.hiw-hero::after { content: ""; position: absolute; right: -8vw; bottom: -22vw; width: 48vw; height: 48vw; border: 1px solid rgba(17, 22, 56, 0.16); border-radius: 50%; box-shadow: 0 0 0 5vw rgba(17, 22, 56, 0.035), 0 0 0 10vw rgba(17, 22, 56, 0.025); pointer-events: none; }
.hiw-hero-layout { position: relative; z-index: 1; display: grid; grid-template-columns: minmax(0, 0.9fr) minmax(500px, 1.1fr); gap: clamp(2.5rem, 7vw, 7rem); align-items: center; }
.hiw-hero-copy { display: grid; gap: 1.35rem; }
.hiw-hero-copy .display-tight { max-width: 760px; }
.hiw-hero-copy .display-tight em { color: var(--coral); }
.hiw-kicker { color: var(--ink-950); font-size: 0.78rem; font-weight: 800; letter-spacing: 0.1em; text-transform: uppercase; }
.hiw-proof-line { display: grid; grid-template-columns: 1fr 1fr; gap: 1.4rem; margin: 1.3rem 0 0; padding-top: 1.2rem; border-top: 1px solid var(--ink-950); }
.hiw-proof-line div { display: grid; gap: 0.35rem; }
.hiw-proof-line dt { font-weight: 750; }
.hiw-proof-line dd { margin: 0; color: var(--ink-700); font-size: 0.88rem; line-height: 1.5; }
.journey-board { border: 1px solid var(--ink-950); color: #fff; background: var(--ink-950); box-shadow: 14px 14px 0 var(--coral); }
.journey-board-head { display: flex; justify-content: space-between; gap: 1rem; padding: 0.8rem 1rem; border-bottom: 1px solid rgba(255, 255, 255, 0.2); color: var(--lime); font-size: 0.72rem; font-weight: 750; letter-spacing: 0.08em; text-transform: uppercase; }
.journey-board-art { position: relative; min-height: 350px; overflow: hidden; background: #20344a; }
.journey-board-art > img:first-child { width: 100%; height: 350px; object-fit: cover; }
.journey-board-art .journey-guide { position: absolute; right: 1rem; bottom: 1rem; width: 96px; height: 112px; object-fit: cover; object-position: center 20%; border: 1px solid #fff; background: var(--sky); }
.journey-board-art p { position: absolute; right: 7.8rem; bottom: 1rem; max-width: 145px; padding: 0.65rem 0.8rem; color: var(--ink-950); background: var(--lime); font-size: 0.78rem; font-weight: 700; line-height: 1.35; }
.journey-stops, .route-sequence, .approval-track { margin: 0; padding-left: 0; list-style: none; }
.journey-stops { position: relative; display: grid; grid-template-columns: repeat(5, 1fr); }
.journey-stops::before { content: ""; position: absolute; top: 1.4rem; left: 10%; right: 10%; height: 1px; background: rgba(255, 255, 255, 0.35); }
.journey-stops li { position: relative; }
.journey-stops button { position: relative; z-index: 1; width: 100%; min-height: 76px; padding: 0.7rem 0.35rem; border: 0; border-right: 1px solid rgba(255, 255, 255, 0.18); color: #fff; background: transparent; cursor: pointer; font-size: 0.76rem; font-weight: 700; }
.journey-stops li:last-child button { border-right: 0; }
.journey-stops button span { display: grid; place-items: center; width: 26px; height: 26px; margin: 0 auto 0.4rem; border: 1px solid #fff; border-radius: 50%; color: var(--ink-950); background: var(--lime); font-family: "Instrument Serif", Georgia, serif; font-size: 0.9rem; font-weight: 400; }
.journey-stops button:hover, .journey-stops button:focus-visible { color: var(--ink-950); background: var(--coral); outline: 0; }
.journey-stops button:hover span, .journey-stops button:focus-visible span { background: #fff; }
.hiw-route-section { background: var(--paper); }
.hiw-section-heading { display: grid; gap: 1rem; max-width: 880px; margin-bottom: 3rem; }
.hiw-section-heading > p { max-width: 62ch; font-size: 1.05rem; }
.hiw-section-heading--split { grid-template-columns: 1fr 0.8fr; max-width: none; align-items: end; }
.route-tabs { display: grid; grid-template-columns: repeat(4, 1fr); border-block: 1px solid var(--ink-950); }
.route-tab { display: grid; gap: 0.4rem; min-height: 112px; padding: 1rem; border: 0; border-right: 1px solid var(--ink-950); color: var(--ink-950); background: transparent; cursor: pointer; text-align: left; font-weight: 750; }
.route-tab:last-child { border-right: 0; }
.route-tab span { color: var(--coral); font-family: "Instrument Serif", Georgia, serif; font-size: 1.15rem; font-weight: 400; }
.route-tab:hover, .route-tab:focus-visible { background: var(--sky-soft); outline: 0; }
.route-tab.is-active { background: var(--lime); box-shadow: inset 0 -5px 0 var(--coral); }
.route-panels { min-height: 430px; }
.route-panel { display: grid; grid-template-columns: minmax(0, 1.15fr) minmax(360px, 0.85fr); min-height: 430px; border-bottom: 1px solid var(--ink-950); }
.route-panel-copy { display: grid; gap: 1.15rem; align-content: center; padding: clamp(2rem, 5vw, 4.5rem); border-right: 1px solid var(--ink-950); }
.route-panel-copy h3 { max-width: 16ch; font-family: "Instrument Serif", Georgia, serif; font-size: clamp(2.4rem, 4.5vw, 4.4rem); font-weight: 400; letter-spacing: -0.04em; }
.route-panel-copy > p:not(.route-duration) { max-width: 60ch; }
.route-duration { color: var(--coral); font-size: 0.78rem; font-weight: 800; letter-spacing: 0.08em; text-transform: uppercase; }
.route-panel--lenses { background: var(--sky-soft); }
.route-panel--frames { background: var(--butter); }
.route-panel--contacts { background: var(--coral-soft); }
.route-panel--renewal { background: var(--lilac); }
.route-sequence { display: grid; align-content: center; padding: clamp(1.5rem, 4vw, 3rem); }
.route-sequence li { display: grid; grid-template-columns: 52px 1fr; gap: 0.15rem 1rem; padding: 1.15rem 0; border-bottom: 1px solid rgba(17, 22, 56, 0.2); }
.route-sequence li:last-child { border-bottom: 0; }
.route-sequence span { grid-row: 1 / 3; color: var(--coral); font-family: "Instrument Serif", Georgia, serif; font-size: 1.4rem; }
.route-sequence strong { font-size: 1.05rem; }
.route-sequence small { color: var(--ink-700); line-height: 1.45; }
.hiw-enhanced .route-panel:not(.is-active), .hiw-enhanced .process-panel:not(.is-active) { display: none; }
.process-workshop { background: var(--cream); }
.process-shell { display: grid; grid-template-columns: 280px 1fr; border-block: 1px solid var(--ink-950); }
.process-rail { border-right: 1px solid var(--ink-950); }
.process-step { width: 100%; display: grid; grid-template-columns: 38px 1fr; gap: 0.25rem 0.8rem; min-height: 104px; padding: 1rem; border: 0; border-bottom: 1px solid var(--line); color: var(--ink-950); background: transparent; cursor: pointer; text-align: left; }
.process-step:last-child { border-bottom: 0; }
.process-step > span { grid-row: 1 / 3; color: var(--coral); font-family: "Instrument Serif", Georgia, serif; font-size: 1.2rem; }
.process-step strong { align-self: end; }
.process-step small { color: var(--ink-500); }
.process-step:hover, .process-step:focus-visible { background: var(--sky-soft); outline: 0; }
.process-step.is-active { background: var(--lime); box-shadow: inset 5px 0 0 var(--coral); }
.process-stage { min-width: 0; }
.process-meter { display: grid; grid-template-columns: auto 1fr; gap: 1rem; align-items: center; padding: 0.85rem 1.25rem; border-bottom: 1px solid var(--ink-950); font-size: 0.75rem; font-weight: 800; }
.process-meter > div { height: 3px; background: var(--line); }
.process-meter i { display: block; width: 20%; height: 100%; background: var(--coral); transition: width 260ms ease; }
.process-panel { display: grid; grid-template-columns: minmax(0, 1.15fr) minmax(310px, 0.85fr); min-height: 590px; }
.process-panel-copy { display: grid; gap: 1.2rem; align-content: center; padding: clamp(2rem, 5vw, 4.5rem); }
.process-number { color: var(--coral); font-family: "Instrument Serif", Georgia, serif; font-size: 1.5rem; }
.process-panel-copy h3 { max-width: 15ch; font-family: "Instrument Serif", Georgia, serif; font-size: clamp(2.6rem, 5vw, 4.8rem); font-weight: 400; letter-spacing: -0.04em; }
.process-panel-copy > p { max-width: 62ch; }
.ownership-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 1.5rem; margin: 0; padding-top: 1rem; border-top: 1px solid var(--ink-950); }
.ownership-grid div { display: grid; gap: 0.35rem; }
.ownership-grid dt { font-size: 0.78rem; font-weight: 800; text-transform: uppercase; letter-spacing: 0.06em; }
.ownership-grid dd { margin: 0; color: var(--ink-700); font-size: 0.9rem; line-height: 1.5; }
.process-link { width: fit-content; padding-bottom: 0.25rem; border-bottom: 1px solid var(--ink-950); font-weight: 750; }
.process-link span { display: inline-block; margin-left: 0.4rem; transition: transform 160ms ease; }
.process-link:hover span { transform: translateX(5px); }
.process-visual { display: grid; grid-template-rows: 1fr auto; margin: 0; border-left: 1px solid var(--ink-950); background: var(--sky); }
.process-visual img { width: 100%; height: 100%; min-height: 450px; padding: 2rem; object-fit: contain; }
.process-panel--rx .process-visual { background: var(--lilac); }
.process-panel--ship .process-visual { background: #20344a; }
.process-panel--review .process-visual { background: var(--butter); }
.process-panel--return .process-visual { background: var(--coral-soft); }
.process-visual figcaption { min-height: 72px; padding: 1rem; border-top: 1px solid var(--ink-950); color: var(--ink-950); background: rgba(255, 255, 255, 0.9); font-size: 0.86rem; line-height: 1.45; }
.process-panel.is-active .process-panel-copy > * { animation: hiwEnter 420ms ease both; }
.process-panel.is-active .process-panel-copy > *:nth-child(2) { animation-delay: 40ms; }
.process-panel.is-active .process-panel-copy > *:nth-child(3) { animation-delay: 80ms; }
.process-panel.is-active .process-panel-copy > *:nth-child(4) { animation-delay: 120ms; }
.process-controls { display: flex; justify-content: space-between; align-items: center; gap: 1rem; padding: 1rem 1.25rem; border-top: 1px solid var(--ink-950); }
.hiw-approval-section { padding: clamp(4rem, 7vw, 6.5rem) 0; color: #fff; background: var(--ink-950); }
.hiw-approval-section h2, .hiw-approval-section p { color: #fff; }
.hiw-approval-section .hiw-kicker { color: var(--lime); }
.hiw-approval-layout { display: grid; grid-template-columns: minmax(280px, 0.75fr) minmax(0, 1.25fr); gap: clamp(3rem, 8vw, 8rem); align-items: start; }
.hiw-approval-layout > div { display: grid; gap: 1rem; }
.approval-track { counter-reset: approval; }
.approval-track li { position: relative; display: grid; grid-template-columns: 110px 1fr; gap: 0.35rem 1.2rem; padding: 1.25rem 0 1.25rem 2.2rem; border-top: 1px solid rgba(255, 255, 255, 0.25); }
.approval-track li::before { content: ""; position: absolute; top: 1.75rem; left: 0; width: 10px; height: 10px; border: 1px solid var(--lime); border-radius: 50%; background: var(--ink-950); }
.approval-track li::after { content: ""; position: absolute; top: 2.35rem; bottom: -1.75rem; left: 5px; width: 1px; background: rgba(234, 255, 120, 0.45); }
.approval-track li:last-child::after { display: none; }
.approval-track span { grid-row: 1 / 3; color: var(--lime); font-size: 0.75rem; font-weight: 800; letter-spacing: 0.07em; text-transform: uppercase; }
.approval-track strong { color: #fff; font-family: "Instrument Serif", Georgia, serif; font-size: 1.65rem; font-weight: 400; }
.approval-track p { color: rgba(255, 255, 255, 0.65); font-size: 0.9rem; }
.hiw-ready-section { background: var(--paper); }
.hiw-ready-layout { display: grid; grid-template-columns: minmax(0, 0.8fr) minmax(420px, 1.2fr); gap: clamp(3rem, 8vw, 8rem); align-items: start; }
.hiw-ready-copy { position: sticky; top: 110px; display: grid; gap: 1.25rem; justify-items: start; }
.ready-notes { border-top: 1px solid var(--ink-950); }
.ready-notes article { display: grid; gap: 0.65rem; padding: 1.5rem 0; border-bottom: 1px solid var(--ink-950); }
.ready-notes article > span { color: var(--coral); font-size: 0.76rem; font-weight: 800; letter-spacing: 0.08em; text-transform: uppercase; }
.ready-notes article h3 { max-width: 34ch; font-family: "Instrument Serif", Georgia, serif; font-size: clamp(1.7rem, 3vw, 2.6rem); font-weight: 400; }
.ready-notes details { border-top: 0; border-bottom: 1px solid var(--line); }
@keyframes hiwEnter { from { opacity: 0; transform: translateY(12px); } to { opacity: 1; transform: none; } }

@media (max-width: 1080px) {
  .hiw-hero-layout { grid-template-columns: 1fr; }
  .journey-board { width: min(760px, 100%); }
  .hiw-section-heading--split, .hiw-approval-layout, .hiw-ready-layout { grid-template-columns: 1fr; }
  .route-tabs { grid-template-columns: repeat(2, 1fr); }
  .route-tab:nth-child(2) { border-right: 0; }
  .route-tab:nth-child(-n + 2) { border-bottom: 1px solid var(--ink-950); }
  .route-panel, .process-panel { grid-template-columns: 1fr; }
  .route-panel-copy, .process-visual { border-right: 0; border-left: 0; }
  .route-panel-copy { border-bottom: 1px solid var(--ink-950); }
  .process-visual { grid-template-columns: minmax(0, 1fr) minmax(220px, 0.45fr); grid-template-rows: none; border-top: 1px solid var(--ink-950); }
  .process-visual img { min-height: 320px; }
  .process-visual figcaption { display: grid; align-content: end; border-top: 0; border-left: 1px solid var(--ink-950); }
  .hiw-ready-copy { position: static; }
}

@media (max-width: 760px) {
  .hiw-hero { padding-top: 3.5rem; }
  .hiw-hero::after { display: none; }
  .hiw-proof-line, .route-panel, .hiw-section-heading--split, .ownership-grid { grid-template-columns: 1fr; }
  .journey-board { box-shadow: 7px 7px 0 var(--coral); }
  .journey-board-art, .journey-board-art > img:first-child { min-height: 270px; height: 270px; }
  .journey-board-art .journey-guide { width: 74px; height: 86px; }
  .journey-board-art p { right: 6.3rem; max-width: 125px; }
  .journey-stops button { min-height: 68px; font-size: 0.68rem; }
  .journey-stops button span { width: 23px; height: 23px; }
  .route-tabs { grid-template-columns: 1fr; }
  .route-tab, .route-tab:nth-child(2) { min-height: 84px; border-right: 0; border-bottom: 1px solid var(--ink-950); }
  .route-tab:last-child { border-bottom: 0; }
  .route-panel-copy { padding: 2rem 1rem; }
  .route-sequence { padding: 1rem; }
  .process-shell { grid-template-columns: 1fr; }
  .process-rail { display: grid; grid-auto-flow: column; grid-auto-columns: minmax(160px, 1fr); overflow-x: auto; border-right: 0; border-bottom: 1px solid var(--ink-950); }
  .process-step { min-height: 92px; border-right: 1px solid var(--line); border-bottom: 0; }
  .process-step.is-active { box-shadow: inset 0 -5px 0 var(--coral); }
  .process-panel-copy { padding: 2rem 1rem; }
  .process-panel-copy h3 { font-size: clamp(2.5rem, 13vw, 4rem); }
  .process-visual { grid-template-columns: 1fr; }
  .process-visual img { min-height: 270px; padding: 1.25rem; }
  .process-visual figcaption { min-height: auto; border-left: 0; border-top: 1px solid var(--ink-950); }
  .process-controls { align-items: stretch; flex-direction: column-reverse; }
  .process-controls .button, .process-controls .text-button { width: 100%; }
  .approval-track li { grid-template-columns: 1fr; }
  .approval-track span { grid-row: auto; }
  .hiw-ready-layout { grid-template-columns: 1fr; }
}

@media (prefers-reduced-motion: reduce) {
  .process-panel.is-active .process-panel-copy > * { animation: none; }
  .process-meter i, .process-link span { transition: none; }
}
